"I estimate that the WCPSOnline website has helped us to be over 40 percent more efficient over the last two years," explains Warrantech VP Link Wiley. "But it is not just about cutting our costs. The cycle of authorization, repair and payment is shorter, so service centers save time as well. Essentially, the customer gets faster service, the service centers get paid quicker and we are able to keep the pricing of our warranty plans competitive." By modernizing their operations, this highly esteemed warranty company is able to improve customer satisfaction through process efficiency. They work with dealerships to offer new car warranties, but they're also marketing to people who are looking to extend their used car warranties as well.
The most popular plan offered by Warrantech is the Repairmaster. The "Powertrain Coverage" plan includes the engine, turbocharger, transmission, drive axle and transfer case components. Or you may choose the "Select Coverage," which includes all powertrain components, as well as electrical, steering, air conditioning and brake components. The third plan offered is the "Deluxe Coverage," giving you everything in the Select Plan, plus cooling, front/rear suspension, fuel delivery and enhanced electrical components.
There are also optional surcharged plans to accommodate vehicles that get a lot of wear and tear. For example, the Commercial Use plan, the Seals and Gaskets plan (for vehicles with over 80,000 miles), the Enhanced Electrical plan and the Conversion coverage plan (for recreational vehicles). With all plans, you'll receive travel/towing bonuses.
Warrantech first began in 1983 when Joel San Antonio and William Tweed switched from the women's apparel industry to the consumer services world. Though they offered warranties on all sorts of electronics, homes and other areas, it was the automobile industry that brought them the most fortune. They had a large number of BMW clients, particularly, and fulfilled an important niche for people with older cars who were having trouble finding extended warranty coverage. Following an aggressive sales campaign in the early 90s, Warrantech went from $6.2 million in sales to $30 million in just two years time! Now the warranty company has branched out into quite the successful conglomerate over the years, with service offerings in the US, Canada, Puerto Rico and Latin America, and annual sales reaching $121 million!
In addition to new and used car warranties, Warrantech also has an extended warranty program for automotive components, appliances, consumer electronics, computers, office equipment, and residential HVAC systems as well. The best way to go about buying a warranty is to research, request a quote, look over all the details and call a representative. Be sure you ask if there is a 30-60 day money back guarantee in case you find you've made a mistake. Generally warranties cost very little to save you a lot!
Monday, September 15, 2008
Reviewing The Warrantech Automobile Warranty Coverage
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